LiveZilla v8.0.0.8 Pro Unlimited Operators - How to Install and Use
LiveZilla v8.0.0.8 Pro Unlimited Operators: The Ultimate Live Chat and Help Desk Solution for Your Website
If you are looking for a way to provide excellent customer service and support on your website, you should consider using LiveZilla v8.0.0.8 Pro Unlimited Operators. This is a powerful and flexible live chat and help desk software that installs on your server and domain, respects your data privacy and security, and offers perpetual licensing with no subscription or running expenses. In this article, we will explain what LiveZilla is, how it works, what features it offers, and how to get started with it.
LiveZilla v8.0.0.8 Pro Unlimited Operators
What is LiveZilla and why do you need it?
LiveZilla is a live chat and help desk software that allows you to communicate with your website visitors in real-time and provide them with instant support. Whether you want to answer their questions, solve their problems, or increase their satisfaction and sales, LiveZilla can help you achieve your goals.
LiveZilla is a powerful and flexible live chat and help desk software that installs on your server and domain
Unlike many other live chat solutions that require you to use their cloud-based services or third-party platforms, LiveZilla gives you full control over your own system. You can install it on any webserver that supports PHP and MySQL, which are widely available and easy to use. You can also integrate it with any website without needing any modules or plugins. This way, you can customize it according to your needs and preferences.
LiveZilla respects your data privacy and security by keeping all customer data on your server
Another advantage of using LiveZilla is that it respects your data privacy and security as well as your customers'. All customer data remains on your server without any third-party access whatsoever. This means that you don't have to worry about data breaches, leaks, or misuse by external parties. You also don't have to comply with any data processing contracts or regulations that may apply to cloud-based services. Moreover, LiveZilla works without cookies and masks IP addresses to protect the anonymity of your visitors.
LiveZilla offers perpetual licensing with no subscription or running expenses
Finally, LiveZilla offers a cost-effective solution for your live chat and help desk needs. Unlike many other solutions that charge you monthly or yearly fees based on the number of operators or chats you use, LiveZilla offers perpetual licensing with no subscription or running expenses. You only pay once for the software license (which includes unlimited operators) and then you can use it forever without any additional costs. You also get free updates for one year after purchase.
How does LiveZilla work and what are its features?
LiveZilla works by adding a code snippet to the footer of your website pages. This code snippet will display a chat button on your website that visitors can click to start a conversation with you or one of your operators. You can also use proactive chat invitations to automatically invite visitors to chat based on certain criteria (such as time spent on page, referrer URL, location, etc.). Once a chat session is initiated, you can use various features to communicate with your visitors effectively.
LiveZilla enables you to chat with your website visitors in real-time and provide them with instant support
You can use live chat, tickets, chat bots, proactive chat invitations, and more to engage with your customers
LiveZilla offers different ways for you to interact with your website visitors and provide them with the best possible service. You can use live chat to get in touch with them instantly and answer their questions, solve their problems, or guide them through your website. You can also use tickets and help desk to handle customer enquiries that require more time or attention. You can also use chat bots or virtual assistants to automate some aspects of your service, such as greeting visitors, answering FAQs, or collecting feedback. You can also use proactive chat invitations to initiate contact with your visitors before they leave your website or lose interest.
You can customize your chat buttons, language, texts, and feedback options to suit your brand and audience
LiveZilla allows you to customize various aspects of your live chat and help desk system to match your brand identity and target audience. You can choose from different styles, colors, and sizes of chat buttons, or create your own custom ones. You can also choose from different languages, or create your own language packs. You can also edit all texts of the software, such as greetings, messages, emails, etc., or use the GUI text editor provided by LiveZilla. You can also enable or disable feedback options, such as ratings, comments, surveys, etc., to collect valuable insights from your customers.
You can translate your messages on-the-fly to communicate with customers in different languages
LiveZilla enables you to communicate with customers who speak different languages than yours without any hassle. You can use the built-in translation feature to translate your messages on-the-fly into more than 70 languages supported by Google Translate API. You just need to type your text in your preferred language and select the target language for each message. LiveZilla will automatically translate and send the message to the customer in their language.
LiveZilla helps you to manage your customer service efficiently and effectively
You can use shortcuts, knowledge base, FAQ, and ticket system to answer recurring questions and handle customer enquiries
LiveZilla helps you to save time and effort by providing you with tools that allow you to answer recurring questions and handle customer enquiries quickly and easily. You can use shortcuts to insert predefined answers into the chat window with just a few keystrokes. You can also use the knowledge base and FAQ features to create articles that provide detailed information on common topics or issues. You can also use the ticket system to manage customer enquiries offline via email (SMTP/POP/IMAP). You can send/receive attachments via email/tickets as well.
You can use categories, channels, priorities, due time, and custom fields to organize your tickets and help desk
LiveZilla helps you to organize your tickets and help desk by providing you with features that allow you to sort and filter your tickets based on various criteria. You can use categories and channels to group your tickets by topic You can also use priorities to rank your tickets by urgency or importance. You can also use due time to set deadlines for your tickets and track your progress. You can also use custom fields to add additional information to your tickets such as customer name, phone number, order number, etc.
You can use reports, statistics, visitor monitoring, and event system to track your performance and optimize your service
LiveZilla helps you to monitor and improve your performance by providing you with features that allow you to measure and analyze your service quality and customer satisfaction. You can use reports and statistics to generate HTML or PDF reports on various aspects of your service, such as chats, tickets, feedback, operators, etc. You can also use visitor monitoring to see who is on your website in real-time, where they came from, what they are looking for, and how they navigate your website. You can also use the event system to trigger actions based on certain conditions, such as sending chat invitations, emails, notifications, etc.
How to get started with LiveZilla and where to find more information?
If you are interested in using LiveZilla for your live chat and help desk needs, you can get started easily by following these steps:
Download the LiveZilla software from the official website: https://www.livezilla.net/downloads/en/
Upload the LiveZilla files to your webserver using FTP or any other method.
Run the LiveZilla installer by accessing the URL of the LiveZilla folder on your webserver.
Follow the instructions of the installer to set up your LiveZilla server and database.
Download and install the LiveZilla client app on your computer or mobile device.
Log in to your LiveZilla server using the client app and start chatting with your website visitors.
If you need more information or assistance with LiveZilla, you can find various resources on the official website, such as:
Support: https://www.livezilla.net/support/en/
Documentation: https://www.livezilla.net/documentation/en/
Forum: https://forums.livezilla.net/
Blog: https://www.livezilla.net/blog/en/
Social media: https://www.livezilla.net/socialmedia/en/
Conclusion
LiveZilla v8.0.0.8 Pro Unlimited Operators is a great solution for anyone who wants to provide excellent customer service and support on their website. It is a powerful and flexible live chat and help desk software that installs on your server and domain, respects your data privacy and security, and offers perpetual licensing with no subscription or running expenses. It also offers various features that enable you to communicate with your customers effectively, manage your service efficiently, and track your performance accurately. If you want to try LiveZilla for yourself, you can download it from the official website and install it on your webserver in just a few minutes.
Frequently Asked Questions
Here are some of the most common questions that people ask about LiveZilla:
What are the system requirements for LiveZilla?
To run LiveZilla on your webserver, you need PHP 7.1 or higher and MySQL 5.6 or higher. To run LiveZilla on your computer or mobile device, you need Windows 7 or higher, Mac OS X 10.9 or higher, Linux (any distribution), Android 4.4 or higher, or iOS 9 or higher.
How much does LiveZilla cost?
LiveZilla offers different pricing plans based on the number of operators you need. The Pro Unlimited Operators plan costs $999 (one-time payment) and includes unlimited operators and free updates for one year. You can also choose from other plans that offer fewer operators but lower prices.
How can I update LiveZilla?
You can update LiveZilla by downloading the latest version from the official website and uploading it to your webserver using FTP or any other method. You don't need to uninstall or reinstall anything. Just make sure to backup your database before updating.
How can I integrate LiveZilla with other platforms or services?
You can integrate LiveZilla with other platforms or services using the API functions that LiveZilla provides. You can also use third-party plugins or extensions that are compatible with LiveZilla.
How can I contact LiveZilla support?
You can contact LiveZilla support by using the contact form on their website: https://www.livezilla.net/contact/en/. You can also use their forum or social media channels to get help from other users or experts.